How Our Hosted VoIP- Internet Phone Works

Hosted VoIP Internet Phone VoIP Providers in Lafayette, INYou don’t need extra office space for a bunch of equipment when you have a hosted VoIP phone system. We build and store your system on a server that is hosted in the cloud. The data center where your business phone system “lives” is highly secure, backed up frequently and includes redundant copies..

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How Our Cloud-Based, Hosted Internet Phone VoIP System Works



To use a business phone system from UpLync Communications, you simply need a broadband connection and a phone that supports Voice over IP (VoIP). VoIP phone systems are an affordable, web-based method of hosting your phone service and saving your business money. (For the geeky, tech-speak definition,check it out on Wikipedia.

Basically, instead of traditional analog phone lines, VoIP systems use your Internet connection to make quick, seamless calls to anywhere you want. With a hosted business phone system from UpLync, your customers never hear a busy signal and your employees can always make outbound calls.

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Hosted VoIP Internet Phone Small Business Phone System Lafayette, IN You don’t need extra office space for a bunch of equipment when you have a hosted VoIP phone system. We build and store your system on a server that is hosted in the cloud. The data center where your business phone system “lives” is highly secure, backed up frequently and includes redundant copies. So, your phone system is always available, even if you lose power at your office. This allows you to remain open for business, even if your physical location is closed. Customers who experience power outages can simply submit a support ticket for us to forward calls to their cellphones until the power is restored.




Traditional Analog and Premises-based VoIP Phone Systems

Hosted VoIP Small Business Phone System Lafayette, IN

You have three options when considering a new business phone system—traditional, premises-based VoIP or hosted VoIP. You’ve learned about hosted VoIP systems, but what about the other two?

 

Traditional Analog Phone Systems

Traditional phone systems require a gigantic up-front capital investment in equipment, followed with monthly fees for dial tone from a phone company. These old-school systems reside in a closet somewhere in your office and include a bunch of wires coming out of a box. They’re labor-intensive to build and costly to service when they break (and they do break!).

 

Premises-based VoIP Phone Systems

In addition to traditional phone systems, you will find companies who sell premises-based VoIP options, sometimes called a VoIP PBX. Purchasing a premises-based VoIP PBX is similar to a traditional system, except it uses the Internet instead of analog lines to transfer call traffic. Like old-school systems, these require a large initial capital investment that many businesses cannot afford to upgrade/replace for at least 10 years. It also locks your organization into a technology that cannot evolve as time goes by. Hosted VoIP systems from UpLync are based on ever-advancing software that includes ongoing enhancements in features and functionality.

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FEATURE
TRADITIONAL AND PREMISES-BASED VOIP HOSTED VOIP
Total Cost of Ownership $$$$$ $$
Call Capacity Limited Unlimited
Scalability Limited Unlimited
Administrative Support $$$$$ $$
Upgrading $$$$$ $$
Technology Obsolescence High Risk Low Risk
Mobile Workforce Support Unavailable Available
Disaster Recovery Unavailable Available
Office-wide Communications Tool Unavailable Available

Checklist for Business Phone System Quote Comparison

With such drastically different business phone system options available, it can be challenging to compare one quote to the next. Use this checklist to help you as you evaluate your options. Or, give us a call, and we will help you sort through them, for free. Even if you don’t choose us, we want you to make the most informed business decision possible.

  • Is each quote for the same type of system (traditional, premises-based VoIP or hosted VoIP)?
  • Does the vendor own and manage the infrastructure or are they reselling a third-party’s services?
  • Does each quote include:
    • Monthly taxes and fees?
    • Long-distance and international calling?
    • Service and maintenance?
    • Training for staff?
    • Installation?
  • Am I limited and/or paying for individual features/functionality? (Voicemail, call transfer, call flow, etc.)
  • In terms of equipment:
    • Will I own the phones?
    • Will the phones work with a different provider if I want to change in the future?
    • Are there warranties?
  • Will I be locked into a contract? For how long?
  • Will my monthly bill fluctuate?
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