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It’s a shiny new year, and as a business owner, you might be considering new professional development or training options for your employees. Your business phones can often be used as a training tool, especially if you have a Voice over IP (VoIP) system with advanced features. Better Phone System…
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Control. We crave it so much that we gave ourselves a key for it on our keyboards. And, we didn’t stop there. We have the ultimate control. Don’t think so? Just type Ctrl+Alt+Delete. BAM – you just killed a computer! Sadly, not everything in life works that way (insert buzzkill!).…
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“Life is a series of natural and spontaneous changes. Don’t resist them; that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like.” ― Lao Tzu How are you? It seems like a loaded question after the last 10 months. A global pandemic,…
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Surprise! You owe more money than you agreed to! Unfortunately, unlike your birthday party, this surprise doesn’t include balloons and cake. (Well, unless someone has an awfully sick sense of humor.) Sure, surprises can be fun, but not when they involve your new Voice over IP (VoIP) business phone system…
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Tell me about the best customer service experience you’ve ever had. Now, describe the worst. Which one took you longer to remember? Unfortunately, customer service has developed a negative reputation, especially when it comes to calling or emailing business telephone companies. Frustrating automated systems, long wait times, wrong answers—they’re probably…
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It’s easy to get overwhelmed when planning exactly how your hosted VoIP phone system should work. Given the system’s flexibility, you can make it as simple or complex as you like. If you aren’t the person who answers most incoming calls, it’s best to consult with those staff members who…
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