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REPRESENTATIVE, REPRESENTATIVE, REPRESENTATIVE…HUMAN, PERSON, FRONT DESK…HELP! We’ve all been there. We call a business and need to complete a simple task or ask a question. Yet, the “robot” on the other end of the line makes it almost impossible. You don’t want customers to face the same frustration when they…
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5 Questions to Consider when Investing in Lafayette Internet Phone Service This post was originally published on December 31, 2017 and updated on July 22, 2019. Your phone contract may be expiring soon. Do you know when? “I’m not in a contract. I don’t have to worry about that,” you…
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Changing your company’s phone system requires some planning for a smooth transition. You need to figure out what features you want on each phone, what should happen when a call comes in, who receives the voicemail, and on it goes. The short-term tasks associated with implementation sometimes mask a larger…
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Many small business owners don’t wake up in the morning thinking, “Today, I will figure out what new phone system I want!” No, phone systems and service doesn’t typically rise to the top of your have-to-do-now list until something breaks or you get a shockingly high phone bill because your…
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Look around. Whether you’re at a grocery store, restaurant or park bench, you’re bound to see at least one person on a cellphone. People texting and talking on cellphones in public is commonplace today. However, using cellphones at work has traditionally been considered unprofessional behavior. While we don’t advocate employees…
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Think of all the phone companies you know. Let’s see…AT&T, Verizon, Frontier, CenturyLink…is that it? In this scenario, perception isn’t reality. The market has significantly changed, and there are many new phone companies available for businesses. Waiting until your existing phone system is on its last leg or your contract is nearly…
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