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Stay On-the-Go with a Business Softphone
Meetings across town. Picking up sick kids from school. Helping customers after-hours. There are tons of times when you need to leave your office but want to stay connected. You could give everyone your cellphone number, but then you risk customers or coworkers calling at all hours of the day (and night!). If you find…
Read MoreCelebrate the Good Times, Come On
Live in the now! The past is in the past! Forward march! A million sayings remind us to focus on the future and not dwell on the past. But this is the time of year when reflection on what happened in the last 12 months makes sense. It’s easy to get caught up in what…
Read MoreI just called to say… THANK YOU
Thank you. When was the first time you heard those two words together? You may not remember because you were so young. What’s in a “Thank you?” “Thank you,” along with “please,” is one of the first phrases we learn. It’s packaged with developing manners and polite behavior during early childhood. For most people, saying…
Read MoreHappy Calls, Happy Customers
Changing voice over IP (VoIP) phone service providers or transitioning your old analog PBX system to internet-based phones doesn’t have to be a daunting task. It’s an opportunity to evaluate how you can use your phone system to increase office efficiencies and sales. Go With The Flow Start by considering what happens when a call…
Read MoreWho Drew the Phone System Short Straw?
Sam is the office manager at a local healthcare clinic. He oversees and supports all administrative staff and ensures that the clinic runs efficiently. From generating payroll to approving office supply orders, Sam covers it all. He loves his job. Well, except one task – managing the clinic’s phone system. It seemed easy enough at…
Read MorePart 4: VoIP Business Owner Turned A.T. Thru-Hiker
This is the fourth in a four-part series from Guest Blogger and UpLync CEO Mike Bristol sharing his six-month epic experience running a VoIP phone business as a thru-hiker on the Appalachian Trail. I hadn’t made it off the return flight from Maine before the barrage of questions started about my Appalachian Trail (A.T.) thru-hike.…
Read MoreIs Your Phone Company Robbing You?
Sometimes, you run across business practices that make you shake your head and think, “I would never run my company that way.” Then, there are times when you see an idea and say, “Why haven’t I been doing that? I’m totally borrowing that concept.” Within the…
Read MorePart 3: VoIP Business Owner Turned A.T. Thru-Hiker
This is the third in a four-part series from Guest Blogger and UpLync CEO Mike Bristol sharing his six-month epic experience running a VoIP phone business as a thru-hiker on the Appalachian Trail. I’m a big-picture thinker. It seems like most entrepreneurs and business owners have that trait in common. We have a vision that…
Read MoreYour Call Quality Fast Lane
Dial-In Your Call Quality with Traffic Shaping Cars are complex. There are tons of parts and pieces working together to ensure we safely get from Point A to Point B. When something’s not functioning correctly, the problem is sometimes obvious and easy to fix, like a flat tire. Other times, it can take even an…
Read MorePart 2: VoIP Business Owner Turned A.T. Thru-Hiker
This is the second in a four-part series from Guest Blogger and UpLync CEO Mike Bristol sharing his six-month epic experience running a VoIP phone business as a thru-hiker on the Appalachian Trail. “Everyone has a plan until they get punched in the face.” – Mike Tyson Business classes and books love to talk about…
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