Avoid Caller Confusion with Holiday Phone Greetings

happy holidays from UpLync

Buying last-minute Secret Santa gifts, organizing the annual office holiday party, running sales and promotions for customers—the silly season is in full swing. With so many distractions, it’s easy to overlook the basics, like changing your company’s voicemail greeting to improve your customers’ experience. Hello, You’ve Reached… Your business will most likely change operating hours,…

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Invasion of the Dial-Tone Snatchers

the sound of silence - VoIP Phones Lafayette, IN

Witches, cobwebs, gravestones, eerie music… It’s Halloween season and time for some horror stories – VoIP style. We asked our customers for their scariest phone-related situations. Here’s a small sample of what we heard.  DOA Dial-Tone  I showed up to the office like any other day, put my lunch in the fridge, and plopped down…

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Practicing Patience – Porting Your Business Number

Mobile telephone uplync business phone services

Keeping your existing phone and fax numbers when switching to a VoIP phone company is a little like sitting in a traffic jam—you’re not sure exactly what’s happening ahead, but you have to wait until someone else moves before you can do anything. It is perhaps the biggest stressor for most small business owners. The…

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Long-Term Contracts Suck

It’s a bold statement, sure. But, we see it all the time.  You are ready to change your business phone system. You gather quotes from providers, select your favorite, and schedule the installation. But, can you?  “What do you mean? I own the business. I can change phone companies whenever I want!” Sadly, you discover…

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Go Beyond the Traditional Business Phone – Business Texting

Office worker business texting in lafayette indiana

Whether it’s a reminder for a doctor’s appointment or a coupon code for a discount at your favorite retail store, more businesses are texting you.  It makes sense.  Think about how you use texting in your personal life. Are you more likely to return a missed call from your mom or shoot her a text…

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Do Texting and Business Go Together? A Word from Lafayette’s Trusted Phone Company

use your cellphone as a business phone with uplync communication

Look around. Whether you’re at a grocery store, restaurant or park bench, you’re bound to see at least one person on a cellphone. People texting and talking on cellphones in public is commonplace today. However, using cellphones at work has traditionally been considered unprofessional behavior. While we don’t advocate employees perusing Facebook during meetings, you…

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Evaluating New Phone Companies in Lafayette, IN

see how uplync communication in lafayette indiana compares to other phone companies

Think of all the phone companies you know. Let’s see…AT&T, Verizon, Frontier, CenturyLink…is that it? In this scenario, perception isn’t reality. The market has significantly changed, and there are many new phone companies available for businesses. Waiting until your existing phone system is on its last leg or your contract is nearly finished is too late to…

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