Your Call Quality Fast Lane

car depicting the speed of QoS

Dial-In Your Call Quality with Traffic Shaping Cars are complex. There are tons of parts and pieces working together to ensure we safely get from Point A to Point B. When something’s not functioning correctly, the problem is sometimes obvious and easy to fix, like a flat tire. Other times, it can take even an…

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Invasion of the Dial-Tone Snatchers

the sound of silence - VoIP Phones Lafayette, IN

Witches, cobwebs, gravestones, eerie music… It’s Halloween season and time for some horror stories – VoIP style. We asked our customers for their scariest phone-related situations. Here’s a small sample of what we heard.  DOA Dial-Tone  I showed up to the office like any other day, put my lunch in the fridge, and plopped down…

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Go UpLync! It’s Your Birthday!

UpLync in Lafayette Indiana is celebrating its 25th birthday

Happy Birthday, UpLync!  You’re officially 25. You can now rent a car without any restrictions or extra “young driver” fees.  The Early Days Just like humans, UpLync has morphed and matured. It hasn’t always been a VoIP provider in Lafayette, IN. During its infancy in the late 1990s and early 2000s, UpLync went by GOIN,…

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Business Phones in Your Home Office

Voip business phones in the home office

It’s getting close to decision time. Do you keep your office space that’s been sitting empty for the last year? Do you embrace running an entirely remote business, or create a hybrid option?  There are contradicting studies floating around advocating for each one. Yet, for employees, the choice is obvious. In a recent survey from…

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Ignorance Isn’t Bliss – 4 VoIP Questions You’re Afraid to Ask

UpLync answers your VoIP questions

There are no dumb questions.  Most of us have heard that from a teacher or two in our lifetime. Yet, asking what we consider to be a “dumb” or “silly” question is difficult for some people, especially in a business setting. We fear that asking it may make us appear somehow incompetent.  If you happen…

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Adding VoIP Phones To Your Training Toolkit

uplync helps you train better with voip phones

It’s a shiny new year, and as a business owner, you might be considering new professional development or training options for your employees. Your business phones can often be used as a training tool, especially if you have a Voice over IP (VoIP) system with advanced features.  Better Phone System = Better Customer Service If…

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THANK YOU, 2020!

We'd like to thank our VoIP customers!

“Life is a series of natural and spontaneous changes. Don’t resist them; that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like.” ― Lao Tzu How are you? It seems like a loaded question after the last 10 months. A global pandemic, racial inequality riots, an election—most…

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Surprise! No, It’s Not Your Birthday, Just Your Phone Bill

don't be surprised by hidden charges on VoIP Phones in Lafayette, IN

Surprise! You owe more money than you agreed to!  Unfortunately, unlike your birthday party, this surprise doesn’t include balloons and cake. (Well, unless someone has an awfully sick sense of humor.) Sure, surprises can be fun, but not when they involve your new Voice over IP (VoIP) business phone system and monthly service bill.    Old-school…

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