This post was originally published on December 31, 2017 and updated on July 22, 2019.
Your phone contract may be expiring soon. Do you know when?
“I’m not in a contract. I don’t have to worry about that,” you think.
Yet, your account is probably on “auto-renew,” and you won’t know it until you change phone companies and get a hefty bill for early termination.
Here are five additional questions to ask yourself when reviewing your business phone service in Lafayette, IN.
1. Am I paying too much?
In a time when everything seems to get more expensive, it’s possible for your monthly business phone bill to decrease (without reducing the number of lines). You might not need to renew a contract to get the best rates. Ask a Voice over IP (VoIP) phone company for a bill assessment or competitive quote.
2. Do I need to sign a contract?
Contracts have their place in certain areas of business, but not when it comes to your phone lines. Unfortunately, they’re used in the phone industry as a customer-retention strategy. You need freedom when you’re a business owner. Signing a contract restricts you from making changes to your phone service when you want to.
3. Is my phone company easy to reach and quick to respond?
If the phones are down, you are losing money with each missed call. How long would it take to get help from your current phone company? Or, if you have a question about your bill, do you know exactly who to call or do you have to wait on hold forever?
Your time is valuable. Don’t waste it listening to elevator music.
4. Do I have any alternatives?
Technology has advanced, and not all phone lines are made equal. You now have more options and don’t have to rely on products/service from national brands. Smaller, more customer-oriented local phone companies are available who provide internet phone service.
5. Do I want a new phone system?
Renewing your contract can inhibit you from implementing a new phone system. If you transfer your phone numbers and service before the contract expires, you’ll encounter those pesky early termination fees.
Use your hard-earned profits to help grow your business instead of overpaying for your phone service. As a VoIP phone company in Lafayette, Indiana, UpLync Communications can help you compare your options and make an educated decision. Give us a call or text us at (765) 421-6072.