Posts Tagged ‘business phone service provider lafayette in’
Beyond Phones: Integrating All Elements of a VoIP System
When you hear the term “business phone system,” you probably default to thinking about a phone on a desk. (Or, if you’re used to old analog systems, perhaps a PBX box in an office closet.) While physical phones are typically front-and-center, the system can be much more complex, especially if you use hosted voice over…
Read MoreSwitching VoIP Phone Companies: A Smart Move for Your Business
Voice over Internet Protocol (VoIP) phone systems have become the go-to choice for many businesses. You may already use one and recognize that it’s a cost-effective, feature-rich, and scalable communication solution. But is your existing VoIP provider meeting your expectations? It might be time to consider making a switch. From poor call quality and missing…
Read MoreCtrl Your VoIP – Ask These 5 Questions
Control. We crave it so much that we gave ourselves a key for it on our keyboards. And, we didn’t stop there. We have the ultimate control. Don’t think so? Just type Ctrl+Alt+Delete. BAM – you just killed a computer! Sadly, not everything in life works that way (insert buzzkill!). As a small business owner,…
Read MorePracticing Patience – Porting Your Business Number
Keeping your existing phone and fax numbers when switching to a VoIP phone company is a little like sitting in a traffic jam—you’re not sure exactly what’s happening ahead, but you have to wait until someone else moves before you can do anything. It is perhaps the biggest stressor for most small business owners. The…
Read MoreCan I Talk to a Human?! IVRs and Auto-Attendants—Options for Answering Business Phone Calls
REPRESENTATIVE, REPRESENTATIVE, REPRESENTATIVE…HUMAN, PERSON, FRONT DESK…HELP! We’ve all been there. We call a business and need to complete a simple task or ask a question. Yet, the “robot” on the other end of the line makes it almost impossible. You don’t want customers to face the same frustration when they call your business, so you’ve…
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