Ring in Success: A Year-End Checkup for Your Business Phones

  As you prepare your business for the upcoming year, don’t overlook the critical aspect of your communication infrastructure – your phone system. A well-functioning and user-friendly VoIP phone system is often the first point of contact between your business and potential clients. Ensuring a seamless and positive experience for callers is paramount to leaving…

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Striking the Right Balance: VoIP Price vs. Exceptional Customer Support

  When researching business phone providers, it’s easy to focus only on price. Yet, exceptional customer support from your voice over IP (VoIP) phone company is crucial for several reasons that directly impact your business. Focusing more on customer service during your vetting process could save you the time, money, and headache of switching providers…

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What to Consider When Changing Your Phone Company

Last month, we explored the many reasons a business might decide to switch to a new voice over IP (VoIP) VoIP phone company. If you have decided to make a change, it’s time to assess your needs, identify a new provider, and prepare for the transition.     Assess Your Current Needs The first step…

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Switching VoIP Phone Companies: A Smart Move for Your Business

consider switching to a voip phone company for better results

Voice over Internet Protocol (VoIP) phone systems have become the go-to choice for many businesses. You may already use one and recognize that it’s a cost-effective, feature-rich, and scalable communication solution. But is your existing VoIP provider meeting your expectations? It might be time to consider making a switch. From poor call quality and missing…

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Desk Phone vs. Softphone: What’s Best For Your Business?

uplync ensures your business voip phones are secure and ready to use

Your old phone system is on the fritz. You’ve been limping it along by finding replacement parts and handsets on eBay, but it will fail any day. So, you’ve started shopping for a replacement. After weighing the pros and cons of premises-based versus cloud-based options, you decide on a hosted voice-over IP (VoIP) phone system. But…

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Your Call Quality Fast Lane

car depicting the speed of QoS

Dial-In Your Call Quality with Traffic Shaping Cars are complex. There are tons of parts and pieces working together to ensure we safely get from Point A to Point B. When something’s not functioning correctly, the problem is sometimes obvious and easy to fix, like a flat tire. Other times, it can take even an…

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Part 2: VoIP Business Owner Turned A.T. Thru-Hiker

Voip company owner from Lafayette Indiana

This is the second in a four-part series from Guest Blogger and UpLync CEO Mike Bristol sharing his six-month epic experience running a VoIP phone business as a thru-hiker on the Appalachian Trail. “Everyone has a plan until they get punched in the face.” – Mike Tyson Business classes and books love to talk about…

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Part 1: VoIP Business Owner Turned A.T. Thru-Hiker

VoIP phone company owner before the trip

This is the first in a four-part series from Guest Blogger and UpLync CEO Mike Bristol sharing his six-month epic experience running a VoIP phone business as a thru-hiker on the Appalachian Trail. It’s not all that uncommon. Many entrepreneurs don’t start with a plan. Some don’t even intend on launching a business when they…

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Talk “VoIP” to Me – The Latest Phone Lingo

When you’re immersed in a specific industry every day, it’s easy to forget that not everyone speaks the same business “language.” You throw around jargon that makes complete sense to coworkers, but when you use it with clients, they respond with the same face your grandma gave you when you first said LOL.  The tech…

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