Posts Tagged ‘voip business phones’
From Static to Seamless: The Importance of Clean IT Networks for VoIP Phones
If you’re experiencing dropped calls, poor audio quality, or other headaches with your hosted voice over IP (VoIP) phone system, it might be time to look at your company’s IT network. Your system relies heavily on a stable and efficient network to deliver high-quality voice calls, video conferencing, and other collaboration features. Any issues within…
Read MoreThe Pitfalls of Using Your Personal Cellphone Number for Business
In the digital age, where smartphones have become extensions of ourselves, it’s tempting to use our personal cellphone numbers for business purposes. After all, having all calls and messages in one place seems convenient. However, this convenience comes with its own set of pitfalls and drawbacks, which can have significant implications for your business and…
Read MoreStay On-the-Go with a Business Softphone
Meetings across town. Picking up sick kids from school. Helping customers after-hours. There are tons of times when you need to leave your office but want to stay connected. You could give everyone your cellphone number, but then you risk customers or coworkers calling at all hours of the day (and night!). If you find…
Read MoreHappy Calls, Happy Customers
Changing voice over IP (VoIP) phone service providers or transitioning your old analog PBX system to internet-based phones doesn’t have to be a daunting task. It’s an opportunity to evaluate how you can use your phone system to increase office efficiencies and sales. Go With The Flow Start by considering what happens when a call…
Read MoreWho Drew the Phone System Short Straw?
Sam is the office manager at a local healthcare clinic. He oversees and supports all administrative staff and ensures that the clinic runs efficiently. From generating payroll to approving office supply orders, Sam covers it all. He loves his job. Well, except one task – managing the clinic’s phone system. It seemed easy enough at…
Read MoreHow May I Help You Today? 9 Questions to Evaluate VoIP Business Customer Support
Tell me about the best customer service experience you’ve ever had. Now, describe the worst. Which one took you longer to remember? Unfortunately, customer service has developed a negative reputation, especially when it comes to calling or emailing business telephone companies. Frustrating automated systems, long wait times, wrong answers—they’re probably all in that story of…
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