What You Should Know Before Switching to VoIP

what you need to know about voip

You’ve decided to eliminate your outdated analog phone system and switch to a Voice over IP (VoIP) system. Congrats! Now, it’s time to start the transition! There are a few key differences between the two platforms you should know before, during, and after the process.  For example, what are the main technical differences between an…

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Do you need to switch to VoIP?

You need to upgrade to voip

Business owners ask themselves this question all the time, and it’s an important one to answer correctly. A VoIP (Voice over Internet Protocol) phone system may not be the right solution if you don’t need the benefits it provides, such as cutting costs by having your own PBX (Private Branch Exchange), the ability to customize…

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Gobble Up VoIP Features, Spend More Time With Family

Thanksgiving reminds us to express gratitude and reflect on what we’re thankful for — family, friends, good health. We tend to overlook the little things that can make the most significant difference. The ones that make life easier each day — dishwashers, microwaves, fast Internet connections, etc.  Maybe even the features of your business’ Voice…

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Business Phones in Your Home Office

Voip business phones in the home office

It’s getting close to decision time. Do you keep your office space that’s been sitting empty for the last year? Do you embrace running an entirely remote business, or create a hybrid option?  There are contradicting studies floating around advocating for each one. Yet, for employees, the choice is obvious. In a recent survey from…

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Ctrl Your VoIP – Ask These 5 Questions

Get assistance for your VoIP phones from UpLync

Control. We crave it so much that we gave ourselves a key for it on our keyboards. And, we didn’t stop there. We have the ultimate control. Don’t think so? Just type Ctrl+Alt+Delete. BAM – you just killed a computer!  Sadly, not everything in life works that way (insert buzzkill!). As a small business owner,…

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Surprise! No, It’s Not Your Birthday, Just Your Phone Bill

don't be surprised by hidden charges on VoIP Phones in Lafayette, IN

Surprise! You owe more money than you agreed to!  Unfortunately, unlike your birthday party, this surprise doesn’t include balloons and cake. (Well, unless someone has an awfully sick sense of humor.) Sure, surprises can be fun, but not when they involve your new Voice over IP (VoIP) business phone system and monthly service bill.    Old-school…

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Go With the Call Flow – Planning Your Business Phone System

plan your voip phone system with uplync communications

It’s easy to get overwhelmed when planning exactly how your hosted VoIP phone system should work. Given the system’s flexibility, you can make it as simple or complex as you like. If you aren’t the person who answers most incoming calls, it’s best to consult with those staff members who do. They have the best…

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Reduce Holiday Work Stress with VoIP Phone Systems

Relaxing with Voip phone service in Lafayette IN

Wait, you’re saying there’s something that can help make the holiday season LESS stressful? Sign me up! It’s true.  The features and functionality of a Voice over IP (VoIP) phone system can help you proactively communicate with customers regarding holiday promotions you’re offering or changes in business hours. It can also make working from home…

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