Don’t Be Spooked! Switching to VoIP Phones Isn’t Scary

As the Halloween season casts its spooky shadow across the world, fear and trepidation seem to be in the air. However, amidst all the ghosts, goblins, and ghouls, one fear you can confidently put to rest is switching to a Voice over IP (VoIP) business phone system. Changing to VoIP can be an empowering and…

Read More

Happy Calls, Happy Customers

image of a happy caller on a voip phone

Changing voice over IP (VoIP) phone service providers or transitioning your old analog PBX system to internet-based phones doesn’t have to be a daunting task. It’s an opportunity to evaluate how you can use your phone system to increase office efficiencies and sales.  Go With The Flow Start by considering what happens when a call…

Read More

Is Your Phone Company Robbing You?

Phone company robbing you? Do better with Uplync

Sometimes, you run across business practices that make you shake your head and think, “I would never run my company that way.” Then, there are times when you see an idea and say, “Why haven’t I been doing that? I’m totally borrowing that concept.” Within the…

Read More

What You Should Know Before Switching to VoIP

what you need to know about voip

You’ve decided to eliminate your outdated analog phone system and switch to a Voice over IP (VoIP) system. Congrats! Now, it’s time to start the transition! There are a few key differences between the two platforms you should know before, during, and after the process.  For example, what are the main technical differences between an…

Read More

Do you need to switch to VoIP?

You need to upgrade to voip

Business owners ask themselves this question all the time, and it’s an important one to answer correctly. A VoIP (Voice over Internet Protocol) phone system may not be the right solution if you don’t need the benefits it provides, such as cutting costs by having your own PBX (Private Branch Exchange), the ability to customize…

Read More

Avoid Caller Confusion with Holiday Phone Greetings

happy holidays from UpLync

Buying last-minute Secret Santa gifts, organizing the annual office holiday party, running sales and promotions for customers—the silly season is in full swing. With so many distractions, it’s easy to overlook the basics, like changing your company’s voicemail greeting to improve your customers’ experience. Hello, You’ve Reached… Your business will most likely change operating hours,…

Read More

Gobble Up VoIP Features, Spend More Time With Family

Thanksgiving reminds us to express gratitude and reflect on what we’re thankful for — family, friends, good health. We tend to overlook the little things that can make the most significant difference. The ones that make life easier each day — dishwashers, microwaves, fast Internet connections, etc.  Maybe even the features of your business’ Voice…

Read More

Invasion of the Dial-Tone Snatchers

the sound of silence - VoIP Phones Lafayette, IN

Witches, cobwebs, gravestones, eerie music… It’s Halloween season and time for some horror stories – VoIP style. We asked our customers for their scariest phone-related situations. Here’s a small sample of what we heard.  DOA Dial-Tone  I showed up to the office like any other day, put my lunch in the fridge, and plopped down…

Read More

A Bridge Over Troubled Internet

bridge under construction for uplync

Think back to the last time the internet crashed at your office. Was it a little chaotic? No computers, no phones, no point of sale system. Staff barging in and pinging you on chat, asking you what’s going on while you’re trying to call the internet provider (ISP).  Sometimes, it’s just a blip, and the…

Read More

Talk “VoIP” to Me – The Latest Phone Lingo

When you’re immersed in a specific industry every day, it’s easy to forget that not everyone speaks the same business “language.” You throw around jargon that makes complete sense to coworkers, but when you use it with clients, they respond with the same face your grandma gave you when you first said LOL.  The tech…

Read More