A Bridge Over Troubled Internet

bridge under construction for uplync

Think back to the last time the internet crashed at your office. Was it a little chaotic? No computers, no phones, no point of sale system. Staff barging in and pinging you on chat, asking you what’s going on while you’re trying to call the internet provider (ISP).  Sometimes, it’s just a blip, and the…

Read More

Talk “VoIP” to Me – The Latest Phone Lingo

When you’re immersed in a specific industry every day, it’s easy to forget that not everyone speaks the same business “language.” You throw around jargon that makes complete sense to coworkers, but when you use it with clients, they respond with the same face your grandma gave you when you first said LOL.  The tech…

Read More

Go UpLync! It’s Your Birthday!

UpLync in Lafayette Indiana is celebrating its 25th birthday

Happy Birthday, UpLync!  You’re officially 25. You can now rent a car without any restrictions or extra “young driver” fees.  The Early Days Just like humans, UpLync has morphed and matured. It hasn’t always been a VoIP provider in Lafayette, IN. During its infancy in the late 1990s and early 2000s, UpLync went by GOIN,…

Read More

Not Your Grandad’s Business Phones – VoIP

vintage phone promoting voip providers in lafayette indiana

Handsets keep breaking, and you can’t find any more replacements on eBay. The PBX crashes every other day, leaving the business without phone service for at least an hour while it reboots. As much as you’d like to keep limping your existing business phone system along, it’s time to start shopping.  Another Look at VoIP…

Read More

Business Phones in Your Home Office

Voip business phones in the home office

It’s getting close to decision time. Do you keep your office space that’s been sitting empty for the last year? Do you embrace running an entirely remote business, or create a hybrid option?  There are contradicting studies floating around advocating for each one. Yet, for employees, the choice is obvious. In a recent survey from…

Read More

Ignorance Isn’t Bliss – 4 VoIP Questions You’re Afraid to Ask

UpLync answers your VoIP questions

There are no dumb questions.  Most of us have heard that from a teacher or two in our lifetime. Yet, asking what we consider to be a “dumb” or “silly” question is difficult for some people, especially in a business setting. We fear that asking it may make us appear somehow incompetent.  If you happen…

Read More

Adding VoIP Phones To Your Training Toolkit

uplync helps you train better with voip phones

It’s a shiny new year, and as a business owner, you might be considering new professional development or training options for your employees. Your business phones can often be used as a training tool, especially if you have a Voice over IP (VoIP) system with advanced features.  Better Phone System = Better Customer Service If…

Read More

Ctrl Your VoIP – Ask These 5 Questions

Get assistance for your VoIP phones from UpLync

Control. We crave it so much that we gave ourselves a key for it on our keyboards. And, we didn’t stop there. We have the ultimate control. Don’t think so? Just type Ctrl+Alt+Delete. BAM – you just killed a computer!  Sadly, not everything in life works that way (insert buzzkill!). As a small business owner,…

Read More

THANK YOU, 2020!

We'd like to thank our VoIP customers!

“Life is a series of natural and spontaneous changes. Don’t resist them; that only creates sorrow. Let reality be reality. Let things flow naturally forward in whatever way they like.” ― Lao Tzu How are you? It seems like a loaded question after the last 10 months. A global pandemic, racial inequality riots, an election—most…

Read More

Surprise! No, It’s Not Your Birthday, Just Your Phone Bill

don't be surprised by hidden charges on VoIP Phones in Lafayette, IN

Surprise! You owe more money than you agreed to!  Unfortunately, unlike your birthday party, this surprise doesn’t include balloons and cake. (Well, unless someone has an awfully sick sense of humor.) Sure, surprises can be fun, but not when they involve your new Voice over IP (VoIP) business phone system and monthly service bill.    Old-school…

Read More