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Long-Term Contracts Suck

By UpLync | January 21, 2020

It’s a bold statement, sure. But, we see it all the time.  You are ready to change your business phone system. You gather quotes from providers, select your favorite, and schedule the installation. But, can you?  “What do you mean? I own the business. I can change phone companies whenever…

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Reduce Holiday Work Stress with VoIP Phone Systems

By UpLync | December 20, 2019
Relaxing with Voip phone service in Lafayette IN

Wait, you’re saying there’s something that can help make the holiday season LESS stressful? Sign me up! It’s true.  The features and functionality of a Voice over IP (VoIP) phone system can help you proactively communicate with customers regarding holiday promotions you’re offering or changes in business hours. It can…

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Go Beyond the Traditional Business Phone – Business Texting

By UpLync | November 22, 2019
Office worker business texting in lafayette indiana

Whether it’s a reminder for a doctor’s appointment or a coupon code for a discount at your favorite retail store, more businesses are texting you.  It makes sense.  Think about how you use texting in your personal life. Are you more likely to return a missed call from your mom…

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What the Fax!?! Options for Faxing in the 21st Century – Lafayette, Indiana

By UpLync | October 22, 2019
A Fax machine for UpLync in Lafayette Indiana

When we ask potential business phone customers if they also need fax service, we typically get the same reactions. One involves a cringing face with a reluctant, “yes.” The other is almost always the question… “People still fax?”  Yep.  It’s 2019 and businesses are still faxing. In the last few…

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UpLync Moves Hardware Home

By UpLync | September 23, 2019
close up of servers for uplync wintek

When Lafayette-based Wintek Corporation opened its data center a few years ago, the wheels started turning here at UpLync. We wanted in! The servers running our internet-based phone systems were located in Chicago, Milwaukee, and Phoenix. There’s nothing technically wrong with housing our hardware in those cities, but why not…

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Can I Talk to a Human?! IVRs and Auto-Attendants—Options for Answering Business Phone Calls

By UpLync | August 22, 2019
Image of robot holding phone for UpLync business phone service provider

REPRESENTATIVE, REPRESENTATIVE, REPRESENTATIVE…HUMAN, PERSON, FRONT DESK…HELP!  We’ve all been there. We call a business and need to complete a simple task or ask a question. Yet, the “robot” on the other end of the line makes it almost impossible. You don’t want customers to face the same frustration when they…

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