What You Should Know Before Switching to VoIP

what you need to know about voip

You’ve decided to eliminate your outdated analog phone system and switch to a Voice over IP (VoIP) system. Congrats! Now, it’s time to start the transition! There are a few key differences between the two platforms you should know before, during, and after the process.  For example, what are the main technical differences between an…

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Do you need to switch to VoIP?

You need to upgrade to voip

Business owners ask themselves this question all the time, and it’s an important one to answer correctly. A VoIP (Voice over Internet Protocol) phone system may not be the right solution if you don’t need the benefits it provides, such as cutting costs by having your own PBX (Private Branch Exchange), the ability to customize…

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Avoid Caller Confusion with Holiday Phone Greetings

happy holidays from UpLync

Buying last-minute Secret Santa gifts, organizing the annual office holiday party, running sales and promotions for customers—the silly season is in full swing. With so many distractions, it’s easy to overlook the basics, like changing your company’s voicemail greeting to improve your customers’ experience. Hello, You’ve Reached… Your business will most likely change operating hours,…

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Gobble Up VoIP Features, Spend More Time With Family

Thanksgiving reminds us to express gratitude and reflect on what we’re thankful for — family, friends, good health. We tend to overlook the little things that can make the most significant difference. The ones that make life easier each day — dishwashers, microwaves, fast Internet connections, etc.  Maybe even the features of your business’ Voice…

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Invasion of the Dial-Tone Snatchers

the sound of silence - VoIP Phones Lafayette, IN

Witches, cobwebs, gravestones, eerie music… It’s Halloween season and time for some horror stories – VoIP style. We asked our customers for their scariest phone-related situations. Here’s a small sample of what we heard.  DOA Dial-Tone  I showed up to the office like any other day, put my lunch in the fridge, and plopped down…

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A Bridge Over Troubled Internet

bridge under construction for uplync

Think back to the last time the internet crashed at your office. Was it a little chaotic? No computers, no phones, no point of sale system. Staff barging in and pinging you on chat, asking you what’s going on while you’re trying to call the internet provider (ISP).  Sometimes, it’s just a blip, and the…

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Make Greater Connections at Expo

Announcement for Business Expo

We interrupt our regularly scheduled blog post to bring you this important message. While it pains us to admit this, using a voice over IP (VoIP) business phone system isn’t the only way to connect with your customers and prospects. In-person events are making a post-COVID(ish) comeback, and if you are a business owner, the…

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SIP’n On Savings

Business owner using phone lines with SIP Trunks

Phone System Pop Quiz  Do you have a relatively new phone system that uses traditional analog phone lines? Is your phone system pretty old, but you don’t have any room in the budget to replace it?  Are you paying one company for the office’s internet service and a separate telephone company for the phone lines?…

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Not Your Grandad’s Business Phones – VoIP

vintage phone promoting voip providers in lafayette indiana

Handsets keep breaking, and you can’t find any more replacements on eBay. The PBX crashes every other day, leaving the business without phone service for at least an hour while it reboots. As much as you’d like to keep limping your existing business phone system along, it’s time to start shopping.  Another Look at VoIP…

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Adding VoIP Phones To Your Training Toolkit

uplync helps you train better with voip phones

It’s a shiny new year, and as a business owner, you might be considering new professional development or training options for your employees. Your business phones can often be used as a training tool, especially if you have a Voice over IP (VoIP) system with advanced features.  Better Phone System = Better Customer Service If…

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